With the new General Motors Company, there is a clear focus: Give customers a first-class experience; Build the world’s best cars; Create a winning culture.
At Woody we are committed to that and always have been. Our relationship begins with the customer the day they take delivery of their new car or truck. And, everything we do should focus on nurturing that relationship and keeping them satisfied with the GM brands.
We have always believed that you don’t just sell a car, you earn a customer. This means that the relationship may start from the first point of contact during the sales process. But it continues on as you become a valued service customer.
Customer service and your satisfaction is our highest priority. And things like our one of a kind valet service and our preferred owner program are just some of the ways we show our appreciation for your business.
It is also our belief that the sales process should be a very positive and fun experience. Buying a car should be a pleasure, not drudgery. We believe in helping the customer with their vehicle selection by providing benefits and features of all options. In addition to that a presentation of those features and a test drive to demonstrate what great vehicles General Motors provide. As well as to have the opportunity to show you all of our safety features and state of the art designs and features and how they come into play on a selected vehicles.
After that the process concludes with a straight forward no smoke and mirrors pricing. And Woody always pays top dollar for your trade-ins.
We believe that it is an honor to have the opportunity to earn your business and we won’t waste it with promises that can’t be made or unrealistic pricing. When you ask for our best price, you will get it.
In closing, please feel free to contact any manager of any of our departments with any questions or concerns you may have. Remember to err is human and cars are a mechanical things break and mistakes happen. But it’s what your do to prevent it from happing again, as well as making things right for your customers that count. I look forward to meeting you anytime you’re in the showroom or service department. Please ask for me, it would be my pleasure!
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